Question 1

Do I need to schedule an appointment to see your gowns?

Accepted Answer

Yes! We are a small, by appointment only studio. Seeing one bride at a time allows us to give you our full attention. To try on any of our gowns, we require each bride to schedule a Style Session. You can easily do this via our Style Sessions page.

Question 2

How long do Style Sessions go for?

Accepted Answer

Your private Style Session goes for approximately 45 mins. This gives you plenty of time to browse our gowns and try on a handful of your favourites. If you're feeling fancy, you can upgrade your appointment to a Sip & See Style Session for $80 which adds sparkling rosé for you and up to five guests. For more details, please visit our Style Sessions page.

Question 3

Can I bring a large group to my Style Session?

Accepted Answer

We are a small studio so we unfortunately can't take large groups. When you book a Style Session you are welcome to bring up to 3 guests with you. Our Sip & See Style Sessions are designed for larger groups and are perfect for bridal parties. You can bring up to 5 guests to a Sip & See.

Question 4

Can I take photos at my Style Session?

Accepted Answer

We know taking photos can be super helpful when choosing between gowns, however bad photos can impact your search. We want you to feel amazing in your gown and if you get that feeling and someone snaps an unflattering shot, it can be enough for you to change your mind. We don't want that! We want you to remember that feeling above all else. Remember, on your wedding day you will have your hair and makeup done as well as your flowers and accessories, so don't let a bad photo ruin that happy feeling.   At the end of your appointment, we will go back into your favourite gown, jack you up and take some awesome pictures for you. We know the best places to take them from too! ;)

Question 5

How should I prepare for my Style Session?

Accepted Answer

We suggest browsing our website first and choosing a few gowns that you'd love to try on at your Style Session. Being open to different styles and silhouettes is super helpful as you may even surprise yourself! It's best to wear comfortable nude underwear or shapewear, try to avoid black so it doesn't distract from the gowns. Feel free to bring a pair of heels with you too if you plan on wearing some on your wedding day. Please don't come with body bronzer, recently applied fake tan or heavy face make up. We want our gowns to stay clean for future brides to try on.

Question 6

How much are your gowns?

Accepted Answer

Our gowns range from approximately $2,500 up to $5,500. Majority of our gowns fall between the $3,500 to $4,000 range.   Please be aware there may be additional charges for customisations and rush services. If you have specific questions regarding pricing, please feel free to email hello@moonstruckbride.com

Question 7

What sizes are your sample gowns?

Accepted Answer

As much as we would love to have every gown in every size, we are a small studio and therefore can only carry a certain number of samples. Our samples range in size from AU 6 up to AU 20, but many can be pegged or have a few buttons undone so you will still get a great idea of how they will look on you. Remember, you are not purchasing our store sample. You will have the gown ordered in your closest size, and after alterations it will fit you perfectly.

Question 8

Do you have ex-sample gowns available to purchase?

Accepted Answer

Yes! We have a small selection of samples available to purchase off the rack. This is a great option if you are on a tight time frame or budget. It is also a wonderful sustainable option. Browse our Sample Room for available gowns.

Question 9

When should I order my wedding gown?

Accepted Answer

We suggest ordering your gown 8-12 months before your wedding date. All our gowns are made to order so once you have made your decision, it usually takes 6-8 months for your gown to arrive. Your should also factor an additional 6-8 weeks on top of this time for alterations and accessorising.   If your wedding is between 3-8 months away there are rush options available but extra charges may apply. If your wedding is less than 3 months away, your options will be more limited but the good news is we always have a selection of gowns available to purchase off the rack from our Sample Room.

Question 10

I've found my gown, how much is a deposit?"

Accepted Answer

We require a 50% deposit when you place an order with us. This can be paid at the conclusion of your Style Session via bank transfer or credit card (surcharges may apply, cash is not accepted). The remaining balance is due 30 days later. We are very happy to discuss payment options with you in person.

Question 11

How much are rush charges?

Accepted Answer

Rush charges vary depending on the designer and how quickly you need your gown. If you require a more accurate price, please feel free to email hello@moonstruckbride.com

Question 12

Will I need alterations?

Accepted Answer

Yes! Everyone needs gown alterations to ensure a perfect fit for their wedding day. We will order your gown as close to your current size as possible and if you fall in between sizes we will go a size up. We'll provide you with a reputable alteration service in the area so you can schedule an appointment with them. Tailors will usually want to see you around 6-8 weeks before your wedding, however we recommend booking in with them prior as they can book out quickly during the wedding season.

Question 13

How much are alterations?

Accepted Answer

Alteration costs will vary depending on what work is required to achieve the perfect fit. Some brides want more structure added into their gown which will increase the price, whereas majority of brides will only require minor tweaks of the straps and the hem taken up.  We suggest budgeting around $300 - $400 just to be safe but it could cost more or less. You can always ask for a free quote as well before deciding which tailor you want to use.

FREQUENTLY ASKED QUESTIONS