FREQUENTLY ASKED QUESTIONS
PRICING AND SIZING
How much are your gowns?
Our gowns range from approximately $1,200 up to $5,200. Majority of our gowns fall between the $2,800 to $3,500 range.
What sizes are your sample gowns?
As much as we would love to have every gown in every size, we are a small studio and therefore can only carry a certain number of samples. Our samples range in size from AU 6 up to AU 20, but many can be pegged or have a few buttons undone so you will still get a great idea of how they will look on you. Remember, you are not purchasing our store sample. You will have the gown ordered in your closest size, and after alterations it will fit you perfectly.
Do you have ex-sample gowns available to purchase?
Yes! We have a small selection of samples available to purchase off the rack. This is a great option if you are on a tight time frame or budget. It is also a wonderful sustainable option. Browse our Sample Room for available gowns.
STYLE SESSIONS
Do I need to schedule an appointment to see your gowns?
Yes! We are a small, by appointment only studio. Seeing one bride at a time allows us to give you our full attention. To try on any of our gowns, we require each bride to schedule a Style Session. You can easily do this via our Style Sessions page.
How long do Style Sessions go for?
Your private Style Session goes for approximately 45 mins. This gives you plenty of time to browse our gowns and try on a handful of your favourites. If you're feeling fancy, you can upgrade your appointment to a Sip & See Style Session for $80 which adds sparkling rosé for you and up to five guests. For more details, please visit our Style Sessions page.
How should I prepare for my Style Session?
We suggest browsing our website first and choosing a few gowns that you'd love to try on at your Style Session. Being open to different styles and silhouettes is super helpful as you may even surprise yourself! It's best to wear comfortable nude underwear or shapewear, try to avoid black so it doesn't distract from the gowns. Feel free to bring a pair of heels with you too if you plan on wearing some on your wedding day. Please don't come with body bronzer, recently applied fake tan or heavy face make up. We want our gowns to stay clean for future brides to try on.
Can I bring a large group to my Style Session?
We are a small studio so we unfortunately can't take large groups. When you book a Style Session you are welcome to bring up to 3 guests with you. Our Sip & See Style Sessions are designed for larger groups and are perfect for bridal parties. You can bring up to 5 guests to a Sip & See.
Can I take photos at my Style Session?
We know taking photos can be super helpful when choosing between gowns, however bad photos can impact your search. We want you to feel amazing in your gown and if you get that feeling and someone snaps an unflattering shot, it can be enough for you to change your mind. We don't want that! We want you to remember that feeling above all else. Remember, on your wedding day you will have your hair and makeup done as well as your flowers and accessories, so don't let a bad photo ruin that happy feeling.
ORDERING AND ALTERATIONS
When should I order my wedding gown?
We suggest ordering your gown 8-12 months before your wedding date. All our gowns are made to order so once you have made your decision, it usually takes 6-8 months for your gown to arrive. Your should also factor an additional 6-8 weeks on top of this time for alterations and accessorising.
Will I need alterations?
Yes! Everyone needs gown alterations to ensure a perfect fit for their wedding day. We will order your gown as close to your current size as possible and if you fall in between sizes we will go a size up. We'll provide you with a reputable alteration service in the area so you can schedule an appointment with them. Tailors will usually want to see you around 6-8 weeks before your wedding, however we recommend booking in with them prior as they can book out quickly during the wedding season.
I've found my gown, how much is a deposit?
We require a 50% deposit when you place an order with us. This can be paid at the conclusion of your Style Session via bank transfer or credit card (surcharges may apply, cash is not accepted). The remaining balance is due 30 days later.
How much are rush charges?
Rush charges vary depending on the designer and how quickly you need your gown. If you require a more accurate price, please feel free to email hello@moonstruckbride.com
How much are alterations?
Alteration costs will vary depending on what work is required to achieve the perfect fit. Some brides want more structure added into their gown which will increase the price, whereas majority of brides will only require minor tweaks of the straps and the hem taken up.